Showroom at:
9 Malcolm Court
Kealba 3021
Victoria  Australia
Tel 1300 553 226
Email Us

FAQs

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Q: How do I know that I am getting the right sized equipment?
A: Unlike the majority of our competitor’s, who merely work on a “stab   in the dark” figure with an estimated load of ?watts per square   metre, the engineers at lakes prepare a fully computerised heat load and air quantity calculation for every ducted system. 

We don’t  believe that our clients should pay good money for “guesses".

Q: How many outlets or registers do I need?
A: We at Lakes prepare an electronic survey of your premises,   identifying the exact amount of air required for comfort conditioning.   Our engineers will make a recommendation of the number of   registers based on aesthetics, performance and other factors. 

This being the case we may suggest a fewer number of registers that   are capable of handling larger quantities of air.

Q: Is it true that you need to heat from the floor and cool from the ceiling?
A: No. A properly designed system with the correct air-flow, register selection, return air position and air-change rate will work equally well, whether it is ceiling or floor.

Q: How complicated are the controls to operate?
A: There are a large number of controls available from the very simple to quite complex. We at Lakes will discuss your needs and recommend the most suitable controls.

Q: What style register do I need?
A: We will suggest the most efficient register for your application; however there is a large range available for you to choose from.

Q: There are sometimes large variations between one quotation and another. How do I know which one to choose? 
A: The old proverbs prevail, “you only get what you pay for” along with “comparing apples with apples” and nowhere more so do they apply than in the air conditioning industry.

You really need to ask yourself:

  • Is the equipment quoted of equal quality and performance?
  • Is the equipment quoted of reputable manufacture with good and reliable back up service?
  • Are the ductwork and fittings of best quality?
  • Have I been shown that the unit suggested and subsequent duct designs are right for my home?
  • Is the company of good reputation and integrity?